Case Studies

Case Number HF00639

Case Number HF00639

Case HF00639

My client (my mom) had a stroke while traveling in the mainland. She was sent to a remote hospital in Shenzhen for treatment. The doctor said it was very serious after the examination. It was actually a brain hemorrhage and stroke. My family wants my mom to go to Hong Kong for treatment. The doctor said that if there is no problem after observing for one night, she can be transferred to the border tomorrow and call an ambulance. How should I deal with this situation? Can I send an SOS? The patient can't speak now. She vomits when she speaks. My family is worried about her treatment in the mainland. Can a cross-border medical vehicle be arranged? Please reply as soon as possible today, because I have to rush to the hospital tomorrow. Please contact me or my brother or father, because my mother is not convenient to speak.

Follow up:

20 Aug 14:47 advise client to contact SOS, SOS needs to arrange doctors or personnel. But failed to connect successfully.

16:03 HMG team accompanied the client all the time, and finally the client successfully connected to the SOS hotline

21 Aug 08:08 The mainland hospital arranged an ambulance to send the client's mother to the border and then to Tuen Mun Hospital.

12:40 SOS arranged an ambulance to send the client's mother from the border to Tuen Mun Hospital

14:22 Saw the doctor, who said that her condition was stable and she would be hospitalized for observation first, take some medicine to control her blood pressure, and then see the next step of treatment

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